We're here to help.

Our dedicated support staff set the standard in customer service. We offer a wide range of services and programs designed to provide easy access to our products. 

We are here to answer your questions regarding billing, reimbursement, or product-related clinical and technical support, safe and effective use of our products, ultimately better serving patients.

Contact Us:

Phone: 800-367-5737
Fax: 800-226-2714

LifeCell's hours of operation are:

Monday through Friday - 8:00 am to 8:30 pm (EST)
Saturday and Sunday - CLOSED

  • Please contact Customer Solutions for a copy of LifeCell Corporation's returned goods policy.
  • FedEx Standard Overnight is the standard method of delivery.  Expedited Shipments will incur an additional delivery fee. For medical emergencies after business hours, please call 1-908-500-6775.

Complaint Reporting Instructions:

Open the link below, and complete the shaded fields in the Complaint Form. Then save the form to your computer directory. Print out the form and fax to LifeCell (800-226-2714) to the attention of the LifeCell Complaint Management Coordinator, or email it to ComplaintFeedbackRegistration@lifecell.com

Click here to download complaint form.

Regulatory & Licensing Information

Allows interested parties with regulatory responsibilities and/or the general community to access and review frequently requested documents pertaining to LifeCell certification, registrations and licensing

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Read our Code of Conduct, and obtain country specific phone numbers and web links for reporting compliance issues

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